Shipping policy
We are committed to delivering your orders safely and on time across Pakistan.
1. Delivery Locations
We deliver to most cities and towns across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, and Hyderabad.
Delivery availability may vary for remote or restricted areas.
2. Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery time is:
- Major cities: 2–4 business days
- Other cities and towns: 3–7 business days
- Remote areas: 5–10 business days
Delivery times may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges will be shown at checkout before you confirm your order.
We may offer free shipping on selected products, promotions, or orders above a certain amount.
5. Cash on Delivery
Cash on Delivery may be available for selected locations in Pakistan.
Please ensure that someone is available at the delivery address to receive the parcel and make payment.
6. Order Tracking
Once your order is shipped, we may provide tracking details through SMS, email, or WhatsApp.
You can use the tracking number to check your parcel status through the courier service.
7. Incorrect Delivery Information
Please make sure your name, phone number, and delivery address are correct when placing the order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
8. Failed Delivery Attempts
Courier companies usually make multiple delivery attempts. If the customer is unavailable or does not respond, the parcel may be returned to us.
Additional shipping charges may apply for resending the order.
9. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with clear photos or videos of the parcel and product.
We will review the issue and provide a suitable solution.
10. Contact Us
For shipping-related questions, please contact us:
Email: ellectros.pk@gmail.com
Phone/WhatsApp: +923700741044